Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Complete Senior Transitions (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting any personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://completeseniortransitions.com (the “Site”) or communicate with us through our online contact forms.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us through our website, email, or phone. This may include:

Name
Email address
Phone number
Mailing address
Any additional details you choose to include in your message or enquiry

We do not collect any sensitive personal information unless you choose to include it in your message.

We do not currently use tracking cookies or marketing cookies on our site.

3. How We Use Your Information

We use the information you provide to:

Respond to your enquiries and requests
Schedule consultations and provide the services you request
Improve our customer service and website content
Maintain internal records for business and legal purposes

If you choose to work with us, your information may also be used to coordinate services through our team or trusted local partners (for example, real estate agents, moving specialists, or auction professionals).

We will not use your information for marketing or newsletters without your consent.

4. Google Analytics

In the future, our website may use Google Analytics, a web analytics service provided by Google LLC.

Google Analytics uses cookies to help us understand how visitors use the Site—such as which pages are most popular and how users navigate through the site.

Any data collected through Google Analytics is aggregated and anonymised and does not personally identify you.
You can learn more about how Google uses your data here:
👉 https://policies.google.com/technologies/partner-sites

If you prefer not to be tracked by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on available at:
👉 https://tools.google.com/dlpage/gaoptout

5. Information Sharing and Disclosure

We respect your privacy.
We do not sell, rent, or trade personal information to third parties.

We may share your information only when necessary to:

Fulfil the purpose for which you provided it (e.g., coordinate a service)
Comply with applicable laws or legal requirements
Protect our rights, property, or safety

All partners we work with (such as real estate or moving professionals) are expected to maintain confidentiality and protect your information.

6. Data Security

We take reasonable precautions to protect your personal information.

Our website uses secure SSL encryption (https://) and access to data is restricted to authorised personnel only.
However, please be aware that no online transmission or storage system can be guaranteed 100% secure.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Ask for corrections if your information is inaccurate or incomplete
Request deletion of your personal data from our records (subject to any legal obligations to retain it)

To exercise any of these rights, please contact us using the information below.

8. External Links

Our website may contain links to other websites or resources.
Please note that we are not responsible for the privacy practices of other websites.
We encourage you to review the privacy policies of any external sites you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When we do, the updated version will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Complete Senior Transitions
126 Harrisburg St
Dillsburg, PA 17019
United States

📞 Phone: 717-502-2507
📧 Email: pam@completeseniortransitions.com
🌐 Website: https://completeseniortransitions.com